Thank you for shopping at TshaninaPeterson.com

We are here to help remedy any issues or difficulties you may be facing. Please email our support team at [email protected] and allow 7 business days from the date we receive your email to solve any issues.

Refunds on Digital Products

A refund will only be entertained if your request is made within 30 days from the date the item was purchased, and refunds will only be granted under these circumstances:

  • File is corrupted and the support team is unable to fix the file on your behalf.
  • File is misrepresented in its product description in terms of file types and file resolutions.
  • Missing files within the purchase and the support team is unable to retrieve the file on your behalf.

 

Refunds on Physical Products

If you received a defective or damaged physical product, please email our support team at [email protected] within 21 days from the date of purchase so we can work with you.

If you receive a refund, the cost of shipping will be deducted from your refund.

All refunds are at the sole discretion of TshaninaPeterson.com and all sales are final.

By placing an order in this store, you agree to these terms.